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Customer Insights

Noibu Customer Insights - AI Session Charting

See how one DTC brand used Noibu's AI session search to track cart abandonment trends and dig into session data for fast, actionable insight. A powerful tool heading into BFCM. Learn more: https://help.noibu.com/hc/en-us/arti...
Oct-20-2025

Noibu Customer Insights - Performance Benchmarks

Google’s “Good” might only put you in the 60th percentile of ecommerce. See how Noibu’s performance benchmarks give you true context for site speed—and the business case to optimize. Learn more: https://help.noibu.com/hc/en-u...
Oct-20-2025

Noibu Customer Insights - Performance Page Groups

Page Groups helped this retailer isolate a 1-second delay on their product pages before BFCM. Learn how this feature brings precision to performance monitoring. Learn more: https://help.noibu.com/hc/en-us/articles/34233318321...
Oct-20-2025

Noibu Customer Insights - AI Session Search

AI Session Search makes it easy to investigate traffic anomalies—like a sudden spike in sessions from a specific region. See how this team used it to get ahead of BFCM surprises. Learn more: https://help.noibu.com/hc/en-us/ar...
Oct-20-2025

Noibu Customer Insights - Identifying Hidden Friction

A spike in sessions doesn’t always mean an error—but it can mean friction. See how the Vermont Country Store team uses Noibu to catch silent UX drop-off from things like expired promo codes. Learn how to surface these issues be...
Oct-20-2025

Noibu Customer Insights - Help Codes

Customers often can't describe their problem technically. Help Codes let support agents capture the session context instantly. See how the Vermont Country Store team speeds up issue resolution using this simple but powerful ff...
Oct-20-2025

Noibu Customer Insights - Post-Release Monitoring

Releases near peak season? Noibu helps this team monitor for issue spikes immediately after shipping—so they can catch fallout early and confirm fixes quickly. Learn more: https://help.noibu.com/hc/en-us/articles/169554200398...
Oct-20-2025

Noibu Customer Insights - Mobile Monitoring

Carrefour’s mobile support flow connects Zendesk tickets directly to Noibu sessions. See how this helps their teams debug app issues faster—especially valuable when time is tight during high-traffic events. Learn more: https:...
Oct-20-2025

Noibu Customer Insights - Spiking Tab

Spiking Issues in Noibu helps ecommerce teams detect long-standing problems that quietly escalate under traffic pressure. Perfect for BFCM prep. Learn more: https://help.noibu.com/hc/en-us/articles/16955420039821-Identifying-...
Oct-09-2024

Noibu Customer Insights - 3rd Party Alerts

See how this Canadian footwear brand sets low-threshold alerts for each third-party on checkout to catch issues in real time. Critical for fast recovery during BFCM. Learn more: https://help.noibu.com/hc/en-us/articles/155181...
Oct-09-2024
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